hair

Ep. 2 Do research and trust your Stylist!

 

 

 

Ways to connect with the podcast

Email: hairdouncut@gmail.com

Twitter: @hairdomesa or @paulsenjhealey

Instagram: @hair_do_salon and @paulsenjhealey


 

Before we get started I want to start with this..

 

For those who have dated or are currently dating, remember that first date?  Maybe it was a blind date, maybe you knew each other, maybe similar friends...The anticipation, the stress around what to wear, how the hair was supposed to be….When you're out on the date, and it doens’t matter what exactly what you did on the date, you could tell the date was bad at some point during the night or day and that there was not going to be another date.  

 

It was easy to tell you know? Maybe he talked too much about himself, maybe she had a tooth picking habit right, gross!  Maybe he or she was too handsy and presumptuous, maybe he was not chivalrous...Whatever it was, it was easy to tell a bad date black and white….But those grey dates...he was kind, she was nice, there was good conversation, you laughed, the food was good, the dancing was great, there were some physical sparks eh…..ehehe….

 

You go on a few dates, and after a few dates...truth comes out...you can't handle his obsessive compulsiveness, maybe they were a terrible kisser, maybe she has anger issues, he is dating someone else as well...it doesn’t matter...but you had a few good dates and maybe you found some things to look for in the next person you date that you would prefer…

 

Seeing a new stylist is the same thing.  As much as we want to eliminate all the previous bad experiences, stylists or partners that we “wasted time with.” But it’s impossible...I don’t care what tinder, bumble, eharmony, whatever other single dating service says...Most of us take a few tries to figure it if it’s a match or not….The same with your stylist.  It takes a stylist, mostly 3 times cutting your hair to really get it down, get to know you..


 

Now are there times that its a slam dunk, you mesh, you gel, the stylist knocks it out of the park, it’s love at first sight...but again, rare...From this analogy, give a stylist a few tries if they were kind, professional and did a good job, don’t jump on facebook to ask for a new stylist, then 40 come at you and you have to try and choose.  That’s super stressful

 

So we are talking trust.  That thing that is hard to attain but easily broken...but what if we changed out mindset...so many people want perfection in order to trust….What about trusting them to do the right thing, trust they are doing a good job and they are doing what they can for your best interest.  If we expect perfection from our partners, we will be sorely disappointed

 

If you think about how much we trust it’s pretty incredible...We trust that the food at a restaurant is fresh if they say it is and no one did anything gross to it, that the meat is sourced the way, the veggies are clean, they say and that it’s real meat...what about candy...we trust they are cleaning those machines...We trust dentists to poke and prod our teeth for the good of our oral health.  The hardest one for me...trusting car guys...I am always on the defense with a chip on my shoulder with car places...but once you find that person, wow….you just want to hold on to them forever, right!?


 

It’s hard to trust but it’s so freeing when we do, and I dug up an article on the huffington post website about the writer, named Anya Strzmien who at the time was an editor for the magazine, talk about how she was always a control freak with her hair, telling the stylist exactly what to do, even though she wasn't a stylist...she decided to just let a stylist go and do what was best for her...I’ll post a link to the story if you want to read it in full and see her before and after pictures.

 

Highlights of story

 

Trusting someone is always the hardest part, especially when it comes to your hair!  But, if you do research you can avoid pitfalls so here are some things to keep in mind when looking for a salon or stylist to trust and things that will be red flags.

 

Research:

  1. Find an instagram, facebook, youtube, google, snapchat, vero, the salon (or their personal website).  Call in ahead of time to see what level of professionalism they portray

  2. Manage your expectations.  If you are showing pictures of an actress or famous blogger and you don’t look like that person, trust the stylist when they recommend a different route.

  3. Remember, their livelihood is based on people coming back to them over and over and over...Most stylists will do their best job

  4. Listen to their recommendations on hair upkeep, you’re not going to wake up with fabulous hair, it takes effort!

  5. Read reviews - no company is perfect, I mean, there are bad days and difficult clients that want to voice their opinion, but you’re looking for a majority of positive reviews - like 4 stars

 

Red flags for the first time:

  1. No online presence or extremely limited, because seriously it’s 2018, get online or get out

  2. Take more than 1 day to respond

  3. A poor consultation - it shows low professionalism

  4. You don’t know anyone that goes there, now if the online presence is strong, then not knowing anyone that goes there is just fine

  5. If it feels weird, it’s probably weird...go with your gut.  We have had many clients say they walked in and they knew it wasn’t going to go well and it did not, then we were fixing the issues.

  6. If they are not upfront with how much they are going to charge...Too often I hear salons and stylists not talk about money, then charge whatever...that’s a terrible feeling to leave with clients and again shows amateurism instead of professionalism.

  7. If the haircut is super cheap...yup...cheap haircuts are not great ones, I don’t care what you think

  8. One of the harder red flags to discern is if the stylist is doing things in your best interest or for theirs.  I have hard of stylists ignoring what they client was wanting, because they didn't like the look, the stylist did what they wanted to and the client didn’t like it...A great stylist has a preference, but can change it up when the client asks for something specific.

  9. They overcurl your hair, and you shower your hair and hate the haircut a couple days later..it means they weren’t as good as they may have stated.

 

I realize by bringing up red flags, many may nodding your heads and maybe have had experiences that have ruined your view on hairstylists, but if you do your research, you will find a safe place to be with a stylist that not only will knockout your hair but will be a great confidant, and hair therapist, or a salon with a handful of stylists to take care for you in your schedule...I have met so many that truly care about a clients hair, even when it’s not in their chair...Listen to their suggestions, trust them,

Now you  hairstylists, don’t break that trust by mailing it in on an appointment and taking clients for granted.  Solve their hair problems, educate yourself, make yourself visible online, and communicate clearly with them, add value to your services, and work to be better each day!  If you are a stylist that is already doing that, keep it up!

Ep. 1 Hair Do Uncut Podcast

 

 

 

For the first episode want to introduce myself and set the expectations for this podcast and the story of why this podcast idea came to be.

 

Full disclosure, I do not do hair!  The way I got in the industry is through Hair-Do salon in mesa Arizona.  My mother in law Suzanne Bell has owned the salon to this point 17 years.  She let me work at the front desk a little in 2008 when I was dating my wife, from then it was part time, helping with finances, marketing etc, then in 2015 i joined her full time in running the salon.  Suzanne has given me the opportunity to explore things in the business and mature and learn.

 

This podcast is one example of her trust in me and the fact that she allows this stuff to happen.  IN all parts of our lives, it’s great to have people support us and love us, but it’s more important to me that the support comes in allowing people to expand themselves and take risks.  Suzanne has done that and in failure or success, she has empowered me and I am blessed, lucky, honored, however you want to look at it.

 

I grew up in the Seattle, lived in southern California my senior year in high school, and lived in nebraska for a a couple years, and now I live in Arizona!  I graduated from ASU with a business degree and enjoy all of things most people do, hiking, sports, watch movies, spend time with my wife and kids. I love to try new restaurants and tend to be a bit of a movie and song quoter!

 

Now

 

I am new to the podcasting arena, and I’ll be working though finding a format, maybe I’ll have a cohost, but I ask for patience as we work through how the show should be structured and what will bring the most value.  I just read in AMerican MAgazine that 75% of women are not completely happy with their hair! That’s crazy and that should not be. We should feel beautiful and confident, so we will help with that, because I will tell you right now, there is some terrible and mis-information out there about hair...and we need to set the record straight because you hairdoers deserve better, wherever you are...you're hair deserves better!

 

Which segways into the idea of this podcast.  Topics will be things I have noticed in the industry that I think clients need to be aware of.  I’ll have articles on hair and that I think are relevant, hopefully I’ll be able to connect with owners and professional stylists from salons around the nation to talk about hair struggles in their respective states and how they overcome those struggles for clients, and their perspective on topics, and Of course stylists from Hair-Do Salon because I know them, trust them the most, but there will be episodes where I am just talking, responding to tweets/emails/questions, but there will be structure and topics I feel are important for the masses.  My goal is to bring value to clients in how they interact and view their hairstylist in order to Enhance that relationship. I’ll also be aiming to bring on representatives from professional brands to talk about the value their products bring to clients.

 

The way you can connect with the show and the salon is by the usual places e-mails to the podcast hairdouncut@gmail.com  and tweets @hairdomesa about topics you would like covered or questions you may have.  You can follow the salon on instagram @hair_do_salon - I do have those running on the screen on the salons youtube channel.

 

For those of you who are professional stylists, we will have content for you as well and if anything this show will just be a validation/affirmation of the correct mentality we need to have in the correct relationship between client and professional stylist.  You might even take some great points away to add value to your profession and personal mentality!

 

I sincerely thank you for joining on this first show and look forward to interacting with you all, solving problems, and hopefully bringing some entertainment along with information.