Hairdresser

Ashley Diana is an Unapologetic Hair Pro!

We are completely and utterly excited and honored for this special episode! Ashley Diana is a professional hairstylist who coaches and helps hairstylists get the most out of their career. We are honored to partner with her in promoting a class she offers in helping stylists make real tangible strides in their career.

Don't worry clients, we definitely talk about why this class actually benefits you specifically and how the experience will be enhanced with your hairstylist. Everyone has something to take away from Ashley Diana and you will love her energy and her straight forward approach to life and her work!

Please click the link below if you are a professional stylist to take a look at the class and if it would be something to inject some fire in your career and enhance the client experience!

https://bit.ly/2FISibx

Please rate this podcast wherever you are listening and leave a review, it would be greatly appreciated!

Ashley Diana can be found on facebook and Instagram

@missashleydiana

You can always contact the show through email, linkedin, youtube, facebook, pinterest, twitter, and Instagram

hairdouncut@gmail.com

@hair_do_salon

@paulsenjhealey

www.hairdosalon.net/blogandpodcast

www.hair-dosalon.com

Nicki Wildflower Talks Blonde

This episode is very exciting! We are continuing the ever important discussion around blonde hair and we have brought on the lovely Nicki Wildflower!

She is a Color Correction, Balayage, and blonding specialist and gives a great perspective and insight into coling hair, pitfalls to watch out for. Both professional stylist and hair client will find value in this interview so I hope you enjoy! Thank you for your support of our podcast!

@nickiwildflower

hairdouncut@gmail.com

@hair_do_salon @paulsenjhealey

#hairdomesa

www.hairdosalon.net

www.hair-dosalon.com

All About That Blonde Hair

Today, Suzanne is back to talk about a topic that has exploded all over instagram and other social media outlets.

Blonde!

We have a more condensed video talking about blonding on our you tube channel, and it’s floating around facebook so you can always check that out, but we’re going to be a little more in depth here.

What are services that would be considered lightening hair?  What are most popular right now?

Highlights - which will always be in for clients who want to have an overall blonder look… when hilights are done correctly each time a client comes in for a touch up the stylist should be picking up the previously lightened pieces and simply touching up the new growth. Not overlapping previous hilights, which can cause damage or breakage,  and not lightening new pieces each time which would eventually cause the entire head to look solid blond. When this happens the dimension from having the lighter and darker contrast is lost. Stylist will sometimes add lowlights to try to fix this problem, when in reality it should never have happened in the first place had they been taking the time to simply touch up the new growth on the original hilights. *there are always exceptions… such as a client wanting to switch up the way hilights look or needing to add dimension because the natural hair color is quite light or even starting to gray.

Babylights - Which are basically just little tiny hilights. When this is the method used to lighten your hair you will have 2-3 times more foils in your hair then a traditional Hilight service which will increase the cost of the service because it is more work. And honestly, babylights look amazing when first done but can pose a problem when it comes time for a touch up. Because the babylights are so small it’s really hard to find and pick them out so they can be touched up correctly. Because of this a lot of stylists are overlapping previously lightened pieces causing a lot of damage and breakage.  

Ombre/Balayage -  Ombre  - which simply means “shaded” - is the effect of gradually blending one color into another. The method used to create the ombre effect is usually a type of balayage. French Balayage is when color is painted directly onto sections of the hair, usually without foils. At Hair-Do we use what is more commonly referred to as American Balayage which incorporates foils into the service. The hair is still hand painted in a unique pattern customized to each clients desired look, but we use foils to encapsulate the lightner which allows us to achieve a lighter result.

Hairpainting

What is the effect of this and how is it different from foiling?

Who are good candidates for hairpainting and is it just a different technique for the experience or is there value to painting?

Foillyage?

We hear so many people want the blonde look in some form or fashion, but worry about the upkeep or forget that they need to care for the new hair, why is such a high level of upkeep needed with blonde services?

Once hair has been through a lightening service it is considered to be in a “compromised” state. Left alone in that compromised state you risk compromising it more by blow drying, curling, swimming, brushing, etc. We use Olaplex in all our lightening services which helps minimize potential damage or dryness, and while olaplex is amazing it cannot perform miracles. You need to take care of your hair. Because your hair is going to be dryer you’ll need more nourishing products, you’ll also need to get regular trims to avoid split ends. You do not want your hair to split because that creates weak spots which then become breakage. You’ll probably also want a toner at sometime to keep the color looking amazing. Ombre’s and balayages can go a long time between touch ups, but if you want us to be able to touch up your hair you need to make sure it’s in good enough condition for us to re color. We highly recommend coming in for an Olaplex treatment, a haircut and a toner in between services to keep your hair in tip top shape.


What can people do if they are noticing their hair being extra dry, broken, cotton candy-ish!?

Olaplex can help strengthen your hair internally by reforming the bonds that get broken when doing a lightening service, they have a take home treatment that can be done weekly which is amazing. I would also recommend leave in products that help protect your hair from the day to day wear and tear we put our hair through. (Save the Day) We also have a great treatment called KERATRIPLEX  which lasts up to 6 weeks and adds a layer of strength and protection. The results of this treatment are immediate, which is really nice when your ends a really angry.


How does blonding effect thin hair versus thicker hair?


I’ve heard clients be upset that a toner was used


Why are toners used and does that mean the stylist did something wrong?


We’ve seen many people come into our salon after a mishap with their stylist with an orange/brassy look - why does that happen?


Be careful on instagram about this icey movement...many people get there, but

  1. It’s expensive and not easily achieved

  2. We have noticed these bloggers pictures, where the photo is filtered to look lighter, but just jumping on their instagram has shown it’s not as light as the picture.

  3. It takes great care on your part to upkeep the color, tones only last about 4 weeks.


What’s important to know about extending the color/tone?


Ep. 8 Cassie Delliberof Maximum FX Salons

 

 

 

Cassie Delliber is the salon director at Maximum FX salons in Austin, Texas!  She gives great perspective and positive energy on what it's like being at a team based salon, what that means, and fostering a positive environment for stylist and clients!  I think you'll love this interview both stylist and client alike!  A special thanks to Chris Murphy, owner of Maximum FX salons for permitting this interview!

 

www.maximumfx.com

Instagram: maximum_fx_salon

www.hairdosalon.net

www.hair-dosalon.com

@hair_do_salon

@paulsenjhealey

#hairdomesa

hairdouncut@gmail.com

Ep. 7 Charlie Cutter Slams Box Color

 

 

 

MY OH MY! Charlie spits absolute truth and FIRE on Box color!! You won't want to miss this episode...it's is so informative and entertaining! You can find the full episode by searching Hair-Do Un-Cut in Spotify, Apple Podcasts, Google Podcasts,  and the Anchor App

Ep. 6 Linda Deason Interview

 

 

 

In this weeks episode, we interviewed Linda Deason, owner of West Coast Hair Design in Jacksonville, Florida!  She gives some great insight to the client/stylist relationship and has some great tips for hair care!

www.westcoasthairdesign.com
Instagram: @westcoasthairdesgin


Twitter and instagram: @hair_do_salon

Pinterest and Facebook: Hair-Do Salon

Ep. 5 Sticker Shock and Buyers Remorse

In this episode we address a couple of the leading cancers in the beauty industry.  Both sticker shock and buyers remorse break relationships, tarnish reputations, and make people feel terrible.  We discuss some ways to hedge against these faux pas, and how to avoid them all together!

E-mail: hairdouncut@gmail.com
Twitter and Instagram: @hair_do_salon @paulsenjhealey

Ep. 4 Aloha Justin Luman

This week Paulsen interviews Justin Luman, master stylist in Palo Alto, California. We talk about his history, and he shares some great insights into the client/stylist relationship! He's worked in different states in the US, and has some great insight into the hair struggles in each state! Thank you for listening!

Hairdouncut@gmail.com

Twitter and instagram: @hair_do_salon @paulsenjhealey @justinkmpowell

Ep. 2 Do research and trust your Stylist!

 

 

 

Ways to connect with the podcast

Email: hairdouncut@gmail.com

Twitter: @hairdomesa or @paulsenjhealey

Instagram: @hair_do_salon and @paulsenjhealey


 

Before we get started I want to start with this..

 

For those who have dated or are currently dating, remember that first date?  Maybe it was a blind date, maybe you knew each other, maybe similar friends...The anticipation, the stress around what to wear, how the hair was supposed to be….When you're out on the date, and it doens’t matter what exactly what you did on the date, you could tell the date was bad at some point during the night or day and that there was not going to be another date.  

 

It was easy to tell you know? Maybe he talked too much about himself, maybe she had a tooth picking habit right, gross!  Maybe he or she was too handsy and presumptuous, maybe he was not chivalrous...Whatever it was, it was easy to tell a bad date black and white….But those grey dates...he was kind, she was nice, there was good conversation, you laughed, the food was good, the dancing was great, there were some physical sparks eh…..ehehe….

 

You go on a few dates, and after a few dates...truth comes out...you can't handle his obsessive compulsiveness, maybe they were a terrible kisser, maybe she has anger issues, he is dating someone else as well...it doesn’t matter...but you had a few good dates and maybe you found some things to look for in the next person you date that you would prefer…

 

Seeing a new stylist is the same thing.  As much as we want to eliminate all the previous bad experiences, stylists or partners that we “wasted time with.” But it’s impossible...I don’t care what tinder, bumble, eharmony, whatever other single dating service says...Most of us take a few tries to figure it if it’s a match or not….The same with your stylist.  It takes a stylist, mostly 3 times cutting your hair to really get it down, get to know you..


 

Now are there times that its a slam dunk, you mesh, you gel, the stylist knocks it out of the park, it’s love at first sight...but again, rare...From this analogy, give a stylist a few tries if they were kind, professional and did a good job, don’t jump on facebook to ask for a new stylist, then 40 come at you and you have to try and choose.  That’s super stressful

 

So we are talking trust.  That thing that is hard to attain but easily broken...but what if we changed out mindset...so many people want perfection in order to trust….What about trusting them to do the right thing, trust they are doing a good job and they are doing what they can for your best interest.  If we expect perfection from our partners, we will be sorely disappointed

 

If you think about how much we trust it’s pretty incredible...We trust that the food at a restaurant is fresh if they say it is and no one did anything gross to it, that the meat is sourced the way, the veggies are clean, they say and that it’s real meat...what about candy...we trust they are cleaning those machines...We trust dentists to poke and prod our teeth for the good of our oral health.  The hardest one for me...trusting car guys...I am always on the defense with a chip on my shoulder with car places...but once you find that person, wow….you just want to hold on to them forever, right!?


 

It’s hard to trust but it’s so freeing when we do, and I dug up an article on the huffington post website about the writer, named Anya Strzmien who at the time was an editor for the magazine, talk about how she was always a control freak with her hair, telling the stylist exactly what to do, even though she wasn't a stylist...she decided to just let a stylist go and do what was best for her...I’ll post a link to the story if you want to read it in full and see her before and after pictures.

 

Highlights of story

 

Trusting someone is always the hardest part, especially when it comes to your hair!  But, if you do research you can avoid pitfalls so here are some things to keep in mind when looking for a salon or stylist to trust and things that will be red flags.

 

Research:

  1. Find an instagram, facebook, youtube, google, snapchat, vero, the salon (or their personal website).  Call in ahead of time to see what level of professionalism they portray

  2. Manage your expectations.  If you are showing pictures of an actress or famous blogger and you don’t look like that person, trust the stylist when they recommend a different route.

  3. Remember, their livelihood is based on people coming back to them over and over and over...Most stylists will do their best job

  4. Listen to their recommendations on hair upkeep, you’re not going to wake up with fabulous hair, it takes effort!

  5. Read reviews - no company is perfect, I mean, there are bad days and difficult clients that want to voice their opinion, but you’re looking for a majority of positive reviews - like 4 stars

 

Red flags for the first time:

  1. No online presence or extremely limited, because seriously it’s 2018, get online or get out

  2. Take more than 1 day to respond

  3. A poor consultation - it shows low professionalism

  4. You don’t know anyone that goes there, now if the online presence is strong, then not knowing anyone that goes there is just fine

  5. If it feels weird, it’s probably weird...go with your gut.  We have had many clients say they walked in and they knew it wasn’t going to go well and it did not, then we were fixing the issues.

  6. If they are not upfront with how much they are going to charge...Too often I hear salons and stylists not talk about money, then charge whatever...that’s a terrible feeling to leave with clients and again shows amateurism instead of professionalism.

  7. If the haircut is super cheap...yup...cheap haircuts are not great ones, I don’t care what you think

  8. One of the harder red flags to discern is if the stylist is doing things in your best interest or for theirs.  I have hard of stylists ignoring what they client was wanting, because they didn't like the look, the stylist did what they wanted to and the client didn’t like it...A great stylist has a preference, but can change it up when the client asks for something specific.

  9. They overcurl your hair, and you shower your hair and hate the haircut a couple days later..it means they weren’t as good as they may have stated.

 

I realize by bringing up red flags, many may nodding your heads and maybe have had experiences that have ruined your view on hairstylists, but if you do your research, you will find a safe place to be with a stylist that not only will knockout your hair but will be a great confidant, and hair therapist, or a salon with a handful of stylists to take care for you in your schedule...I have met so many that truly care about a clients hair, even when it’s not in their chair...Listen to their suggestions, trust them,

Now you  hairstylists, don’t break that trust by mailing it in on an appointment and taking clients for granted.  Solve their hair problems, educate yourself, make yourself visible online, and communicate clearly with them, add value to your services, and work to be better each day!  If you are a stylist that is already doing that, keep it up!

Ep. 1 Hair Do Uncut Podcast

 

 

 

For the first episode want to introduce myself and set the expectations for this podcast and the story of why this podcast idea came to be.

 

Full disclosure, I do not do hair!  The way I got in the industry is through Hair-Do salon in mesa Arizona.  My mother in law Suzanne Bell has owned the salon to this point 17 years.  She let me work at the front desk a little in 2008 when I was dating my wife, from then it was part time, helping with finances, marketing etc, then in 2015 i joined her full time in running the salon.  Suzanne has given me the opportunity to explore things in the business and mature and learn.

 

This podcast is one example of her trust in me and the fact that she allows this stuff to happen.  IN all parts of our lives, it’s great to have people support us and love us, but it’s more important to me that the support comes in allowing people to expand themselves and take risks.  Suzanne has done that and in failure or success, she has empowered me and I am blessed, lucky, honored, however you want to look at it.

 

I grew up in the Seattle, lived in southern California my senior year in high school, and lived in nebraska for a a couple years, and now I live in Arizona!  I graduated from ASU with a business degree and enjoy all of things most people do, hiking, sports, watch movies, spend time with my wife and kids. I love to try new restaurants and tend to be a bit of a movie and song quoter!

 

Now

 

I am new to the podcasting arena, and I’ll be working though finding a format, maybe I’ll have a cohost, but I ask for patience as we work through how the show should be structured and what will bring the most value.  I just read in AMerican MAgazine that 75% of women are not completely happy with their hair! That’s crazy and that should not be. We should feel beautiful and confident, so we will help with that, because I will tell you right now, there is some terrible and mis-information out there about hair...and we need to set the record straight because you hairdoers deserve better, wherever you are...you're hair deserves better!

 

Which segways into the idea of this podcast.  Topics will be things I have noticed in the industry that I think clients need to be aware of.  I’ll have articles on hair and that I think are relevant, hopefully I’ll be able to connect with owners and professional stylists from salons around the nation to talk about hair struggles in their respective states and how they overcome those struggles for clients, and their perspective on topics, and Of course stylists from Hair-Do Salon because I know them, trust them the most, but there will be episodes where I am just talking, responding to tweets/emails/questions, but there will be structure and topics I feel are important for the masses.  My goal is to bring value to clients in how they interact and view their hairstylist in order to Enhance that relationship. I’ll also be aiming to bring on representatives from professional brands to talk about the value their products bring to clients.

 

The way you can connect with the show and the salon is by the usual places e-mails to the podcast hairdouncut@gmail.com  and tweets @hairdomesa about topics you would like covered or questions you may have.  You can follow the salon on instagram @hair_do_salon - I do have those running on the screen on the salons youtube channel.

 

For those of you who are professional stylists, we will have content for you as well and if anything this show will just be a validation/affirmation of the correct mentality we need to have in the correct relationship between client and professional stylist.  You might even take some great points away to add value to your profession and personal mentality!

 

I sincerely thank you for joining on this first show and look forward to interacting with you all, solving problems, and hopefully bringing some entertainment along with information.